Terms of Service

2.1 Certain features of the Platform require you to register a Novelophile account (an "Account"). You agree that any information submitted during sign-up, or later added to your Account profile, will be accurate and truthful, and that you will keep it current.

2.2 Your Account is unique to you personally. Any username, password, or other credential assigned to you, or chosen by you, as part of our security procedures must be kept confidential and must not be disclosed to any other person or entity. Take care when accessing your Account on a public or shared device so that others cannot view or capture your password or personal information. You understand that any account issued to you is for your personal use only, and you agree not to grant any other person access to the website, application, or any part thereof using your username, password, or other security credentials. Your password protects your Account, and you bear sole responsibility for keeping it confidential and secure.

2.3 You may register for, and sign in to, the Platform using login features made available by third-party platforms such as Google and Apple. In using such features, you agree to comply with these Terms as well as the applicable terms of service of the relevant third-party platform.

2.4 You may delete your Account at any time. Please be aware that once your Account is deleted, you will forfeit the ability to access or use all or part of the Platform.

2.5 We may suspend or terminate your Account at our sole discretion, at any time, where we reasonably determine that you have breached these Terms, our Privacy Policy, or any other applicable policy. We may act without prior notice where we consider the breach to be serious, and will otherwise endeavor to give you reasonable notice for less serious matters.

Access to certain content on the Service may require the purchase of Coins. Before any charge is made, you will be given the opportunity to review and accept the applicable fee. All Coins purchased are final, non-refundable, non-transferable, revocable, and non-exclusive. By making a purchase, you confirm that you are over 18 years of age. Coins may not be exchanged, redeemed for cash, or used for any purpose other than accessing designated content within the Service.

3.1 The Platform retains sole discretion to set pricing for the Service. We may adjust fees for any feature of the Service, including by introducing new charges, upon advance notice to you. We may, at our discretion, offer promotions with different features or pricing to select customers; such promotions apply only to those to whom they are specifically extended and do not otherwise alter the terms of Service provided to you.

3.2 YOU AGREE THAT ALL SALES OF COINS TO YOU ARE FINAL AND NON-REFUNDABLE FOR ANY REASON, EXCEPT WHERE REQUIRED BY APPLICABLE LAW. YOU WILL NOT BE ENTITLED TO ANY MONETARY OR OTHER COMPENSATION FOR UNUSED COINS UPON SUSPENSION OR TERMINATION OF YOUR ACCOUNT, REGARDLESS OF WHETHER SUCH SUSPENSION OR TERMINATION WAS VOLUNTARY OR INVOLUNTARY.

4.1 The Services are owned and operated by the Platform. Except where expressly stated otherwise, all materials included in or forming part of the Services — including past, present, and future versions, domain names, source and object code, text, site design, logos, graphics, icons, and all related registered and unregistered intellectual property rights (collectively, "Content") — are owned, controlled, and/or licensed by the Platform.

4.2 All Content accessible through the Services is sourced, licensed, or produced by the Platform. The Services do not permit users to upload, publish, or otherwise distribute their own original works or other content through the Service.

4.3 The Content is protected against unauthorized use, reproduction, and distribution under copyright, trademark, patent, and other applicable laws, rules, regulations, and treaties. Nothing in your use of the Services transfers to you any ownership interest or other right in the Services or the Content. Any use of the Content beyond what these Terms expressly permit is prohibited and may give rise to civil or criminal liability under applicable intellectual property and other laws.

4.4 Solely for your personal, non-commercial use, the Platform grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to: (a) install and use a single object-code copy of any mobile application associated with the Service, obtained through a legitimate marketplace (whether installed by you or pre-installed by the device manufacturer), on a mobile device you own or control; and (b) access and use the Service.

4.5 Except where such a restriction is impermissible under applicable law, you may not: (a) reproduce, distribute, publicly display, or publicly perform the Service; (b) modify the Service; or (c) interfere with or circumvent any feature of the Service, including any security or access-control mechanism. If applicable law prohibits your use of the Service, you may not use it.

6.1 The Platform respects the intellectual property rights of others and takes copyright and other IP protection seriously. Only the rights holder, or someone authorized to act on the holder's behalf, may submit a report of potential infringement. If you believe a third party's rights have been infringed through content made available on the Services, please notify us at support@novelophile.com with the relevant details and supporting materials. Any contact information you provide will be used only to investigate your infringement report and will otherwise be handled in accordance with our Privacy Policy.

6.2 Where we determine, following investigation, that content made available through the Services infringes a third party's intellectual property rights, we will promptly remove or disable access to that content and, where appropriate, take further action in accordance with applicable law.

All content made available through the Services is governed by our Content Policy. By accessing or using the Services, you agree to comply with that Content Policy, which is incorporated into these Terms.

7.1 In using the Service, you agree that you will NOT:

• (a) use the Service for any unlawful purpose or in violation of any applicable local, national, or international law;
• (b) violate, or encourage others to violate, any third party's rights, including by infringing or misappropriating their intellectual property;
• (c) tamper with security features of the Service, including by (i) disabling or bypassing mechanisms that limit use or copying of content, or (ii) reverse engineering or otherwise attempting to access the source code of any part of the Service, except where applicable law expressly permits such activity;
• (d) disrupt the operation of the Service or other users' enjoyment of it, including by (i) uploading or distributing viruses, adware, spyware, worms, or other malicious code; (ii) sending unsolicited offers or advertisements to other users; (iii) collecting personal information about another user or third party without their consent; or (iv) interfering with any network, equipment, or server used to provide the Service, or violating any policy or procedure governing such infrastructure;
• (e) engage in fraudulent conduct, including impersonating any person or entity, misrepresenting an affiliation, accessing another user's account without authorization, or misstating your age or date of birth;
• (f) solicit other users of the Service for commercial purposes.

7.2 You are solely responsible for your own conduct in accessing or using the Services. Where we reasonably determine that you have breached these Terms through prohibited conduct as described above, we may terminate the accounts involved and/or refer the matter to law enforcement, as appropriate. Without prior notice, we reserve the right to:

• (a) pursue appropriate legal remedies, including referral to law enforcement, regulators, or affected third parties for any unlawful or unauthorized activity. This includes full cooperation with law enforcement or court orders requiring us to disclose the identity or other information of anyone who engaged in such activity. We may also pursue legal action against you to recover, on an indemnity basis, all costs (including reasonable administrative and legal fees) arising from your breach; and
• (b) terminate or suspend your access to all or part of the Platform, for any reason or no reason, including any violation of these Terms.

8.1 The Services are provided on an "as is" and "as available" basis, without any express or implied representations, warranties, or conditions from us. Numerous factors beyond our control may affect how the Services operate, and we cannot guarantee that they will run continuously, uninterrupted, or securely. Some jurisdictions do not permit the exclusion of certain warranties or the limitation of certain liabilities, so some of these limitations may not apply to you.

8.2 The Platform may host content supplied by third-party licensors. Any statements or opinions within such third-party content — as distinct from content we ourselves provide — belong solely to, and are the responsibility of, the person or entity that supplied them, and do not necessarily reflect our views. We bear no responsibility or liability, to you or anyone else, for the accuracy or content of such third-party material.

8.3 We do not guarantee that your use of the Platform, or any of its features and functions, will be uninterrupted, free of interference or errors, or free of viruses, worms, or other security threats. You accept that your use of, and any access to, download from, or reliance on, materials obtained through the Platform or associated sites is undertaken entirely at your own discretion and risk, and that you alone are responsible for any resulting damage to your property (including your device or computer system) or any loss of data.

8.4 We take no responsibility for the deletion of, or our failure to store, any material associated with your Account, and we make no commitment to retain such data.

11.1 These Terms, and any matter or dispute arising out of or in connection with them (whether in contract, tort, or otherwise), are governed by and construed in accordance with the laws of Singapore, without regard to any conflict-of-law principles that would apply the laws of any other jurisdiction.

11.2 Any dispute, claim, or controversy between you and the Platform arising from or relating to these Terms, or to your relationship with us — whether grounded in contract, tort, fraud, misrepresentation, or any other legal theory, and regardless of whether it arises during or after termination of these Terms — will be resolved through mandatory, binding arbitration administered under the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") in force at the time the notice of arbitration is filed.

13.1 We may update these Terms from time to time ("Updated Terms") — for example, to reflect new functionality, respond to a security concern, or address legal or regulatory developments affecting the Terms or the Service.

13.2 We may also revise these Terms to reflect changes in applicable laws, regulations, industry standards, or similar instruments, or to reflect new features or updates to the Platform and/or Services. We will make commercially reasonable efforts to notify you of material changes, such as through an in-app notice or push notification, but you should periodically check the current version of these Terms for updates. The "Last Updated" date at the top will be revised to reflect the effective date of the most recent version.

13.3 We may, at our sole discretion, modify or discontinue any part of the Services at any time. Where reasonably possible, we will provide advance notice of significant changes or discontinuation, such as through an in-app notice.

13.4 We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.